- What if the translation is bad?
Please use the device in noises under 75db; and that you are using it at the right angle (45°) and distance (within ONE meter).
- What if the surrounding isn’t noisy, but the performance is still bad?
Please make sure that the sound waves flash towards you. Please be aware that the performance of the voice pick-up might be affected if the other person is speaking at the same time.
- What if the surrounding is too noisy?
Please click on the (setting icon) on the top-right corner and turn ON the Touch Control. The ZERO will only pick up voices from whichever side you click (top or bottom) on the screen.
- What if I want to turn off the voice?
Please click on the (setting icon) on the top-right corner and switch “Text Only / No Audio”.