• Where can I download the app?

You may download the “Timekettle” app on both Google Play and Apple Store.<br/>You may also scan the barcode inside the Manual to download the “Timekettle” app.

  • What if I can’t download or find the app?

Please make sure that your mobile system configures Android 7.0 / iOS 11.0 and above.

  • What if the ZERO doesn’t work?

Please make sure that the OTG feature is ON; some mobile models require manual switch.

  • What if I can’t use the Translation mode?

Please make sure that you have stable cellular data or WiFi connection; and that permission to use these cellular data or WiFi connection is granted to the app.