Bluetooth Connection

  • What if earbuds can not be 'searched'?

Please be aware the WT2 is only compatible with Bluetooth 4.2 and above, and make sure it is turned ON. If this does not work, put the earbuds back to charging case for 5 seconds and take it out again.

  • What if only one earbud is 'searched'?

Make sure the LED lights on both earbuds are flashing, indicating they are ready for connection. If the LED light is not flashing, touch the sensor (0.5cm below the sensor) to manually activate the devices for pairing.

  • What if I can not connect the earbuds?

Please make sure Bluetooth is ON; if the problem persists, turn off the Bluetooth, close the App, and try again.